At Smart Travel - India (www.smartholiday.in), we are committed to safeguarding the personal information of our users. This Privacy Policy explains how we collect, use, store, and disclose your information when you access or use our website and services.
By using our website, you agree to the practices outlined in this policy in accordance with applicable Indian laws.
1. Information We Collect
To provide travel-related services, we may collect the following personal information:
This information is required to process bookings and comply with regulatory requirements in India.
2. Accuracy of Information
You are responsible for providing accurate and complete information while using our services.
Smart Travel shall not be held liable for any issues, delays, or losses arising due to incorrect or incomplete information provided by you.
3. Information Collected Automatically
When you access our website, we may automatically collect certain technical information, including:
We may use cookies, web beacons, and similar technologies to enhance your experience and gather this data.
4. Purpose of Data Collection
a. Service Delivery
To process bookings such as flights, hotels, transfers, visa services, travel insurance, and other travel-related services.
b. Communication
To send booking confirmations, respond to inquiries, provide customer support, share travel updates, and inform you about promotional offers.
c. Personalization
To customize your experience and improve services based on your preferences.
d. Analytics & Improvement
To analyze user behavior and improve website functionality and offerings.
e. Legal Compliance
To comply with applicable laws and regulations and to protect your rights.
5. Sharing of Information with Third Parties
Your personal information may be shared with trusted third parties under the following circumstances:
a. Service Providers
We may share your data with airlines, hotels, transport providers, insurance companies, payment gateways, and other partners necessary to fulfill your bookings. These parties are obligated to use your data only for providing the requested services.
b. Legal Requirements
We may disclose your information if required to do so by law, government authorities, or to protect against fraud, security threats, or legal claims.
c. Business Transfers
In case of a merger, acquisition, or sale of business assets, your information may be transferred to the new entity, subject to the same privacy commitments.
6. Data Security
We implement reasonable security measures to protect your personal data from unauthorized access, misuse, or disclosure.
However, please note that no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security of your data.
7. Third-Party Websites
Our website may contain links to third-party websites for your convenience.
Smart Travel is not responsible for the privacy practices or content of such external websites. We recommend reviewing their privacy policies before sharing your personal information.
8. Your Rights
As per applicable Indian data protection laws, you may have the right to:
For any such requests, you may contact us using the details provided on our website.
9. Updates to This Policy
Smart Travel reserves the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with updated effective dates.
+91 80891 42537